Quality Services

When a major Medicaid fiscal agent client needed to reduce ongoing MMIS operational costs, the company turned to S2Tech whose employees comprised the majority of the account’s MMIS Maintenance and Modification Team. Working closely with client technical and administrative staff, S2Tech established a technical process improvement team to analyze the MMIS’ claims adjudication functions. By the end of six months, the team was able to reduce the overall CPU hours for many claims adjudication models by an astounding 98 percent, resulting in an overall cost savings ratio of approximately 8 to 1 between the CPU expenses reduced and the additional expenses incurred for the process improvement team. MMIS SYSTEMS MANAGER

When S2Tech was asked to develop recommendations for reducing the cost of providing data conversion support on a time and materials basis for a Medicaid systems implementation, the company proposed a solution that could be developed in the context of an aggressive project budget and which would reduce the price of the same services on the next MMIS data conversion project. S2Tech agreed to develop the solution on a fixed price basis, with no budget impact, delivering quality results and meeting every project milestone. When asked to price data conversion services for a subsequent proposal, S2Tech was able to reduce the fixed price for similar services by 30%. SENIOR MEDICAID ACCOUNT EXECUTIVE